FAQ – frequently asked questions and answers
Unless there are contraindications, we definitely recommend natural products. They are the most comfortable, and we recommend them first so everyone can experience how wonderfully you sleep under a down duvet. A great alternative to down products are those from our Natural Fibre line. The wool filling will work perfectly for the majority of allergy sufferers.
If, for any reason, you prefer not to opt for a natural duvet or pillow, our anti-allergenic products make a fantastic alternative. Modern, nature-inspired solutions will ensure excellent conditions for your rest.
We have divided our products into lines based on their various properties, such as:
- filling type – a specific type of natural (down, feather, wool) or anti-allergenic filling;
- casing material – a specific variety and weight of cotton;
- stitching style – a warm or cold stitching type denotes different properties for the duvet;
- special features – unique properties and additions, such as the inclusion of silver lurex or the use of BIO fabrics,
- washability – both natural and synthetic products have their specific cleaning and care requirements – each of the lines has these detailed clearly.
Not sure which product to choose? Let us help. Simply give us a call (61 29 23 005) or send an email (biuro@amz-sklep.w3wg.com).
That depends on the average temperature of the bedroom where you sleep. An all-season duvet is recommended when the bedroom temperature sits at around 18-22 degrees Celsius. Accordingly, for colder rooms, we recommend winter duvets, and for warmer ones – spring and summer duvets.
No. 1 is the Royal line of duvets – as they offer the absolute highest quality. They are super light, breathable, delicate, and enveloping.
No. 2 is the Dream line of duvets – representing a perfect balance between quality and price. These are exclusive products available at a moderate cost.
No. 3 is the Basic Plus line of duvets – they are incredibly resilient. They offer high quality at an affordable price.
No. 1 is the Alpaca line of duvets – they are highly enveloping yet beautifully lightweight. Thanks to their thermoregulatory properties and moisture-absorbing abilities, they ensure an optimal sleeping temperature.
No. 2 is the Cashmere Gold line of duvets – light and soft duvets, enriched with a skin-friendly ARGAN FINISH formula.
No. 1 in this category is the Outlast line of duvets – because they are made from excellent raw materials with outstanding thermoactive properties.
No. 2 is the Bamboo line of duvets – offering fantastic quality at a great price. These are versatile duvets incorporating bamboo fibre with health-promoting properties.
No. 3 is the Anti-stress line of duvets – possessing qualities that help relieve stress and fatigue. They are highly recommended for busy people who have little time for sleep and relaxation.
No. 1 is the Basic Plus line of pillows – they are incredibly resilient. They offer high quality at an affordable price, plus you can choose from options tailored to different sleeping position preferences.
No. 2 is the Dream line of pillows – striking a perfect balance between quality and price. These are exclusive products available at a moderate cost. You can choose from options tailored to different sleeping position preferences.
No. 3 is the Royal line of pillows – providing the absolute highest quality. Super light, delicate, and enveloping.
No. 1 is the Merino line of pillows – they are wonderfully resilient and light, specifically designed to suit the preferences of a wide range of users.
No. 2 is the Cashmere Gold line of pillows – they provide exceptional sleep comfort and align perfectly with your body. Because of this, they aid in the proper regeneration of your body.
No. 1 is the Outlast line of pillows – as they are crafted from superb raw materials with outstanding thermoactive properties.
No. 2 is the Bamboo line of pillows – offering fantastic quality at a great price. It is a versatile pillow for everyone, utilising bamboo fibre with health-promoting properties.
No. 3 is the Anti-stress line of pillows – featuring qualities that alleviate stress and fatigue. They are recommended for busy individuals who have little time for sleep and relaxation.
Among natural pillows, you can find both single- and three-chamber options. The former are exceptionally soft and intended for those who prefer to sleep quite low – which is very healthy :-). The higher the feather content in a pillow, the firmer it is. Three-chamber pillows, thanks to their special layered construction, are noticeably higher and allow you to maintain a medium or even high sleeping position. Some product lines (e.g., Basic+) offer additional, intermediate pillow height options.
In the case of synthetic pillows, their height can be adjusted manually. Most of them have a sewn-in zip that allows you to remove a portion of the filling, thereby lowering the pillow.
Our Customer Service team will gladly assist you. Just give us a call (61 29 23 005) or send an email (biuro@amz-sklep.w3wg.com). We will ask you exactly what you are looking for and guide you in selecting the right duvet or pillow.
You can also learn everything about our products at our partner AMZ retail showrooms. This option has the added bonus that you can actually touch and feel everything :-).